We're hiring!

Digital Merchandising Analyst - Singapore

 

Your Mission

In coordination with the local client team and under the lead of Planorama’s Project Director, you will be in charge of the information gathering and project support throughout the whole life of the project and after, once transitioned in run-mode.

 

Your key responsibilities include:

  • As the face for Planorama in the region your main responsibility will be to understand client need and successfully convert it into end to end solutions
  • Clarify and drive processes for the projects
  • Solve any upcoming customer needs and ensure going above and beyond their expectations
  • Collect and setup all categories data (product DB, image library, calculations rules, etc.)
  • Provide support for the maintenance/update of the mobile application tool
  • Monitor and track all client requests and proactively share progress
  • Anticipate any issues and proactively escalate them to the relevant party
  • Respond, clarify and act upon all questions/requests from the Planorama team
  • Train customers on the use of the mobile application tool and the solution in general

 

Your Profile

  • Rigorous, organized and detail-oriented
  • Self-starter, able to work well with limited supervision
  • Problem-solving attitude can handle ambiguity well
  • Open for international travels
  • Well-rounded communication skills
  • Ability to manage complex situations in a smooth and diplomatic manner
  • Attentive to customer’s needs, proactive and persuasive
  • At least 2 years Project Management experience as part of a project team preferably in the CPG (Consumer Packaged Goods) Industry
  • Fluent in English (written and spoken), with preferably 1 year spent studying or working in an English-speaking country
  • Fluency in Mandarin and Cantonese are desired
  • Tech savvy – good in learning new industry, company, solution or technical knowledge e.g. Image Recognition
  • Bachelor’s degree in relevant studies, Master’s degree is a plus

 

What we offer

  • Work with state-of-the art Image Recognition solutions and be part of a growing, dynamic company with global presence
  • Support renown brands such as Coca-Cola, Mondelez, Unilever, Procter&Gamble, L’Oreal and Danone
  • Competitive package in line with your experience and qualifications
  • Benefit from a welcoming atmosphere, several company events
  • Young and dynamic team
  • An international environment
  • Few hierarchical levels, startup spirit and flexible hours/location

 

Location

  • Singapore