What makes our architecture so smart?

We’ve selected the best technology stack to power our solutions. Since we don’t want to reinvent the wheel, we are building on what Amazon Web Services (AWS), the most respected cloud services provider out there, is doing.

We’ve also built a state-of-the-art microservices architecture. Our solutions have been designed as a suite of small services, each running in its own process and communicating with lightweight mechanisms. These services are built around business capabilities and independently deployable by fully automated deployment machinery, thus bringing us a lot of flexibility. They can also be managed by different teams. For you, it means the guarantee of getting the best of innovation for every single aspect of our apps.

Our service is live and available at a super-reliable 99%. Period. Whatever your timezone, whatever your office hours, we make it our business to be there when you need us.

Don’t change a thing

Our systems fit in with yours

If you have loads of other great solutions (SFA, CRM, BI, etc.) and think ours would be a great addition if connected, we have a solution for that. Our open APIs provide a simple interface to integrate with your other solutions.

You have invested so much time and money building this amazing all-in-one custom solution and you don’t want to add a standalone? Don’t panic. We can integrate our breakthrough technology into your own solution.

If you have a product database already, there’s good news for you, too: you don’t have to build a new one. Since we support most file types, we can integrate with your product library. And if you don’t want to give us direct access to your product library, it’s not a problem either. Export your product database as a csv file, our voracious solutions will be happy to digest it.

Your security and privacy are sacred

We respect that

We take security and privacy seriously here at Planorama. And for good reason: every organization using our solutions expects their data to be secure and confidential. We understand how important the responsibility of safeguarding your data is. So here is what you can expect from us.

We have industry-leading hosting operations

  • Planorama solutions are hosted on Amazon Web Services’ highly available, globally distributed infrastructure. AWS is the industry leading cloud hosting and services platform.

Security is our top priority

  • Your data is stored in highly secured AWS data centers. AWS takes care of the security of its own cloud offering, including global physical infrastructure and foundation services such as storage, databases, computing and networking.
  • AWS also provides excellent tooling to implement security measures on the application level, such as network security through segmentation and firewalls, mature access controls used by people and services, data encryption for databases and file storage, multi-factor authentication for privileged users, etc.
  • The security of the service is regularly evaluated and tested.
  • In addition to the above, we train all employees on information security concepts and best practices.

You control Your data

  • Shelf pictures are not stored in your sales reps smartphone image library.
  • You can modify, delete, or export your data at any time.
  • Our industry standard APIs are provided to allow for content export.
  • In our multi-tenancy architecture, your data is isolated and remain invisible to other tenants.
  • If we receive a request for your data from a third party, we will always attempt to redirect the request to you.

If you have additional questions regarding security and privacy, we are happy to answer them.

Please write to feedback@planorama.com and we will respond as quickly as we can.